We built Novolytics Hark Audit with the premise that a digital and acoustic recording of service done will allow customers to know exactly what was conducted, empower them with the ability to have a before-after comparison, all while allowing you to evaluate your technician's work. In simple words, it is a tool to "confirm the quality of work Before and After the Job". So how does it add value to your operations? Well, Novolytics hark audit is uniquely positioned to benefit both your internal Technicians and Services team as well as your customers. Here are the benefits:
For Technicians and Services team: • Learn and Understand what was done • Evaluate your technicians by having a digital trail of their work • Prove that the work is complete with an auditable record
For Customers: • Quantitative and qualitative results of work done • Proof of service provided - with a before-after comparison • Greater client buy-in/trust for future jobs
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