Spark AI Agent Assist
Imagine closing more deals with your customer interactions. Our AI helps the agent personalizes the call, anticipating needs, handle objections, record dispositions & exceed expectations.
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Spark Agent assist
Functionality You Will Love
01
Each call to be nearly perfect
03
Relevant information from the product training database available at the right moment
02
50 word easy to consume customer profiles
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Reduce missed Sales opportunities by 90%
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Reduce escalations due to agent errors & maximize FCR
How it creates wonder...
0. Effortless integrations
1. Pre call consumables
2. Real time assistance
Spark AI that integrates your CRM, Product training & ready reckoner content, existing cloud telephony system.
Our AI Analyzes the caller info and CRM data to give a 50-150 word easy to consume customer "pre-call consumable" containing highlights such as profile, past complaints, purchase history and even in case its the caller's birthday!!
As the caller is talking, the AI listens in and gives Product Knowledge + Data-Driven Recommendations through Real-Time Prompts to assist the calling agent to make every call perfect. Shorter call times, efficient problem-solving, and personalized upsells create a more positive customer journey and data-driven recommendations ensure agents capitalize on upsell opportunities, leading to increased revenue.
3. in - depth AI driven analytics
Analysis of 100% of calls for sales insights, quality assurance and agent scoring and gamification.
Access and download your own reports for offline viewing or to take it to the client presentations!
Expedite Your Market Research Interviews with AI-Powered Agent assistance
Name:
123-456-7890
Phone:
123-456-7890
Email:
Company Name:
500 Terry Francine Street
Designation:
March 14th, 1984